photo of member with her new vehicle

REAL FREEDOM from Buy Here/Pay Here Member Story

When Ashley’s Envoy broke down, she pulled it into the Natco lot. Because it was after hours, she called and left a message that the tow truck would be in the next morning around 9:00. Upon checking the messages, an email was sent to staff letting them know the vehicle would be picked up but what happened next what truly an example of great member service.

A staff member made a courtesy call to Ashley to talk with her about the vehicle and options we could provide. If the repairs were more than she was prepared for, could we help ease her financial burden by providing a loan to get it fixed? If the repairs were extensive, had she considered purchasing another vehicle?

By 9:30, we had reached Ashley and learned she and her husband had planned to go to a Buy Here/Pay Here lot because they felt that was their only option. This is often a misconception people have and where we were able to provide a better solution!

Ashely was pre-approved for an auto loan the same day. This gave her the freedom to shop for a vehicle she wanted and the power to negotiate the purchase price! Within two days, Ashley found a vehicle. Because she was pre-approved and had the ability to shop wherever she wanted, she got a better deal and was even able to purchase a warranty through Natco to help give her peace of mind.

What started as a stressful week with a broken-down vehicle, ended with this Natco member enjoying her new vehicle by the weekend. Talk about RIGHT TIME, RIGHT SUPPORT and REAL FREEDOM!

If you feel Buy Here/Pay Here is your ONLY option, we want to talk with you too! Apply for a pre-approved auto loan now or give us a call.

photo of member with her new vehicle

Happy Earth Day with a globe and leaves growing out

Earth Day is April 22nd

You’ve heard it time and again: ‘Go paperless!’

With Earth Day approaching on April 22, doing your part to help make our planet a better place can be as simple as enrolling in e-statements. From reducing the number of trees harvested for paper and saving energy on printing, to cutting costs associated with shipping and keeping paper out of landfills, there are numerous environmental benefits of e-statements

In addition to decreasing your “paper trail,” and carbon footprint, e-statements are a safer way to receive your account details over a paper statement. No more filing away statements and no more shredding outdated documents – just easy, 24-hour access to your financial information when you need it.

This Earth Day, celebrate your contribution to our planet by signing up for e-statements. 

image of man standing a a fork in the road. one is a sunny path and the other is a stormy path.

Consolidate Debt and Save

Important Tips

Helpful Tips to Avoid Falling Victim to COVID-19 Related Scams

The Federal Trade Commission and the Attorney General warn consumers to beware of scams and price gouging associated with COVID-19.
Here are some helpful tips to avoid falling to COVID-19 related scams:
  • You likely will not need to pay anything out of pocket to get the vaccine during this public health emergency.
  • You can’t pay to put your name on a list to get the vaccine.
  • You can’t pay to get early access to the vaccine.
  • No one from a vaccine distribution site or health care payer, like a private insurance company, will call you asking for your Social Security number or your credit card or bank account information to sign you up to get the vaccine.
  • Beware of providers offering other products, treatments, or medicines to prevent the virus. Check with your health care provider before paying for or receiving any COVID-19-related treatment.

FTC Tips Document

View ‘Three Ways to Avoid COVID-19 Vaccine Scams’ document here.


Flag Dedication

At the request of one of our members, Victor ‘Vic’ Ater, we recently installed a flag pole at our main office. Just in time for Veterans Day, a flag dedication was held on November 9, 2020.

Mr. Ater was invited to participate in the flag dedication and given the honor of raising the flag. Cindy Duke (CEO) and Leonda Maiden (Branch Manager) presented him with the flag.

A few words from Mr. Ater.

“Being a Credit Union Member means a lot to me.  I take pride in being a member and working with all the staff.  The staff here is truly amazing and really care about me and all the other members.

Being a veteran is an honor. I was in the Army from 1960-1966.  I was in Germany for 1 year, 11 months, and 5 days.

I had asked if a flagpole could be placed in front of the Credit Union.  I wanted to do this to honor all my fellow veterans that are members of the Credit Union and those that drive down the road there as well.  Seeing the flag fly high in front of MY Credit Union is one of the best sights I have ever seen. I live down the road from the Credit Union and can see the flag from my house.

I was honored when Cindy asked me to participate in raising the flag for the first time and to be the keeper of the flag from now on.  This is a duty that I will treasure and will do proudly.

The ceremony of raising the flag for the first time was Monday November 9, 2020 just in time for Veterans Day.”

Victor ‘Vic’ Ater

We would like to thank Mr. Ater for his service and continued service in helping us honor America each day.


View our full video here.


photo of Vic Ater saluting the flag at Natco's main office

Holiday Loans are Back!

As the holiday season kicks off, we understand that our members might need a little extra dough.

Our holiday loans are available through 12/31. Apply online or directly with a loan expert by calling 962-2561.


Helping people live better lives.


image of gingerbread family

Image of Natco's bra entry for BRAvo!

Please Vote for Our Entry in the BRAvo! Event

Natco is participating in the Reid Health Foundation BRAvo! event again this year. Historically, 4,350 women in Indiana are diagnosed with breast cancer each year. Prevention and early detection is key. BRAvo! raises funds to provide free mammograms for uninsured women and financial assistance for women in need. Annually, BRAvo! provides 500 free mammograms to women in our area.

If you cannot afford a mammogram, BRAvo! can help. Give them a call at 983-3102.

You can also help Natco by voting for our entry in this year’s competition. Voting ends October 23rd.

We ask that you ask your friends, family, and coworkers to vote too. You can vote once per device per browser. The top 5 entries will be featured in a BRAvo! section of the Palladium Item and on a local billboard.