Chat Us
Ask Natco
(open a chat by clicking ‘Get live help’ in the bottom right of the page)
Text Us
(765) 962-2561
Call Us
(765) 962-2561
Meet Us
After HoursLoan Application
Live assistance
(866) 636-2701
Bill Pay Member Service
(866) 837-9751
PAL (Personal Account Link)
All you need is your account number and PIN.
(765) 962-0954 or (800) 669-5584
Debit Card After HoursLost/Stolen Card
(866) 639-9638
Debit Card Activation and PIN Change
(866) 985-2273
Debit Card Fraud Verification
(888) 918-7313
Credit Card After Hours Lost/Stolen Card
(855) 693-9979
Credit Card Activation and PIN Change
Card Activation – (800) 631-3197
PIN Change – (888) 886-0083
Credit Card Fraud Verification
(888) 918-7313
Credit Card Travel Notification
(855) 693-9979
Credit Life & Credit Disabiliy Payment Protection Claims
(800) 621-6323
TruStage - Life, Auto & Homeowner’s Insurance
(88) 486-5145
Mailing Address
PO Box 817
Richmond, IN 47375
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