Chat Us
Ask Natco
(open a chat by clicking ‘Get live help’ in the bottom right of the page)
Text Us
(765) 962-2561
Call Us
(765) 962-2561
Meet Us
After HoursLoan Application
Follow prompts for loan assistance
(765) 962-2561
Bill Pay Member Service
(866) 837-9751
Debit Card After HoursLost/Stolen Card
(866) 639-9638
Debit Card Activation and PIN Change
(866) 985-2273
Debit Card Fraud Verification
(888) 918-7313
Credit Card After Hours Lost/Stolen Card
(855) 693-9979
Credit Card Activation and PIN Change
Card Activation – (800) 631-3197
PIN Change – (888) 886-0083
Credit Card Fraud Verification
(888) 918-7313
Credit Card Travel Notification
(855) 693-9979
Credit Life & Credit Disabiliy Payment Protection Claims
(800) 356-2644
TruStage - Life, Auto & Homeowner’s Insurance
(844) 337-5830
Mailing Address
PO Box 817
Richmond, IN 47375
Career Opportunities
View and apply for current open positions with us.
Catch Me Shining
Recognize a staff member for a job well done.
We want to hear from you!
Tell us what you think about our products, our organization, our staff, our website or anything else that comes to mind. We welcome all of your comments and suggestions.
If you need immediate assistance, use one of the following methods to contact us – chat us, text us or phone us.
What’s Happening at Natco
Use Caution Before Giving Personal InformationMay 5, 2023 - 4:26 pm
Your Money is Safe at NatcoMarch 13, 2023 - 10:27 am
Natco Receives a Financial Coaching Grant Valued at $120,000February 21, 2023 - 11:12 am
2022 Annual MeetingFebruary 15, 2023 - 12:19 pm
