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Use the phone numbers below to contact a Natco representative for your specific need.
Mailing Address
PO Box 817
Richmond, IN 47375
Email
Natco@natcocu.org
Chat Us
Ask Natco
(open a chat by clicking ‘Get live help’ in the bottom right of the page)
Text Us
(765) 962-2561 – Member Services and general questions
(765) 966-1108 – Lending department
(765) 827-1541 – Solutions department
Meet Us
Book an Appointment
After Hours
Loan Application
Follow prompts for loan assistance
(765) 962-2561
Debit Card After Hours
Lost/Stolen Card
(866) 639-9638
Credit Card After Hours Lost/Stolen Card
(855) 693-9979
Credit Card Travel Notification
(855) 693-9979
Credit Life & Credit Disability Payment Protection Claims
(800) 356-2644
Catch Me Shining
Recognize a staff member for a job well done.
Debit Card Activation and PIN Change
(866) 985-2273
Credit Card Activation and PIN Change
Card Activation – (800) 631-3197
PIN Change – (888) 886-0083
TruStage - Life, Auto & Homeowner’s Insurance
(844) 337-5830
Debit Card Fraud Verification
(888) 918-7313
Credit Card Fraud Verification
(888) 918-7313
Career Opportunities
View and apply for current open positions with us.
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At Natco, we have a team to help you fulfill your dreams no matter what the circumstance. Call today!