Chat Us

Ask Natco
(open a chat by clicking ‘Get live help’ in the bottom right of the page)

Text Us

(765) 962-2561

Call Us

(765) 962-2561

After Hours
Loan Application

Live assistance
(866) 636-2701

Bill Pay Member Service

(866) 837-9751

PAL (Personal Account Link)

All you need is your account number and PIN.
(765) 962-0954 or (800) 669-5584

Debit Card After Hours
Lost/Stolen Card

(866) 639-9638

Debit Card Activation and PIN Change

(866) 985-2273

Debit Card Fraud Verification

(888) 918-7313

Credit Card After Hours Lost/Stolen Card

(855) 693-9979

Credit Card Activation and PIN Change

Card Activation – (800) 631-3197
PIN Change – (888) 886-0083

Credit Card Fraud Verification

(888) 918-7313

Credit Card Travel Notification

(855) 693-9979

TruStage - Life, Auto & Homeowner’s Insurance

(88) 486-5145

Mailing Address

PO Box 817
Richmond, IN 47375