Text Messaging

We recognize your schedule is full and it can be difficult to find the time to stop by the office or call us when you have a question or need assistance.

Texting Messaging gives you a quick and easy way to communicate with us!

The answers you need are just a text message away at 765.962.2561. With Text Messaging, you can quickly and securely communicate with us. You can also opt-in to the Natco VIP list to receive our REAL FREEDOM offers!

KEY FEATURES

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Easy to Use

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Secure

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Saves Time

Text us at 765.962.2561 during business hours for specifics about your account. Text Messaging is a fast and easy way to communicate with us!

Tip: Add 765.962.2561 as Natco Text Messaging to your contact list.

See the keywords section below for 24/7 answers on common questions.

Text Messaging is different than Text Banking, where you can get balance and transaction information and receive account alerts you set up. Learn more about Text Banking.

Message and data rates may apply. Reply STOP to cancel at any time. See Mobile Terms of Service and Privacy Policy below.

Text any of these keywords to 765.962.2561 answers to common questions about Natco products and services. If your question is a little more specific about your account, we’ll respond to your text message during business hours.

Activate
Through this toll free number 1-866-985-2273, you can easily activate new debit or credit cards. The same number allows you the ability to change your PIN at any time.

ATM
Visit one of the Natco locations or look for a no-fee ATM through the Alliance One network.

Alerts
Protecting your finances from fraudulent activity is more important than ever. Natco wants to help you keep your hard-earned assets safe and the best first defense is keeping you up to date when something seems out of the ordinary with your accounts.

Appointment
Book an appointment with a Natco expert by virtual meeting, by phone or in person.

Auto
Ready for a new car or want to refinance?

Book Appointment
Your time is very important! A Natco expert is happy to assist you when and how it is convenient for you! Get started below to schedule your appointment!

Calculator or Calculators
Explore our financial calculators.

Car Loan
Ready for a new car or want to refinance?

Checking or Checking Account
Pick the checking account that works best for you. All of our checking accounts are free!

Credit or Credit Score 
Request a free review of your credit score with a Natco expert.

Credit Card
Looking for a credit card that works for you? Compare our credit card options.

Fee
View our fee schedule.

Fraud
If you think you might have fraudulent charges on your Natco debit or credit card you can quickly turn off your card using the mobile card manager app or call:
866.639.9638 – Debit Lost/Stolen After Hours
888.918.7313 – Debit Fraud
855.693.9979 – Credit Lost/Stolen After Hours
888.918.7313 – Credit Fraud

Freedom Fast
Get the help you need with Natco’s FREEDOM FAST solution. It’s designed to get you the cash you need — fast — without all the hassles.

Home Banking
Manage your accounts from anywhere. Log in or enroll in home banking.

Home Equity
Expand your options with a Natco Home Equity Loan

Hours
Need to visit us or speak with a representative? Check our locations and hours.

Join
Interested in becoming a member? Apply now.

Kasasa
Kasasa Cash Back – Free checking that rewards you with up to $8 per month when qualifications are met.

Locations
Need to visit one of our branches? Find the branch nearest you.

Lost or Lost Card
Important numbers to call for help with a lost or stolen Natco debit or credit card.

Mailing Address
Mailing Address: Natco Credit Union PO Box 817 Richmond, IN 47375 Overnight Mailing Address: Natco Credit Union 582 S. Round Barn Road Richmond, IN 47374

Mailing Address: Natco Credit Union PO Box 817 Richmond, IN 47375 Overnight Mailing Address: Natco Credit Union 582 S. Round Barn Road Richmond, IN 47374

Meeting
Your time is very important! A Natco expert is happy to assist you when and how it is convenient for you! Get started below to schedule your appointment!

Member
Your time is very important! A Natco expert is happy to assist you when and how it is convenient for you! Get started below to schedule your appointment!

Membership
Interested in becoming a member? Apply now.

Mobile Deposit
Wouldn’t it be nice to have a little extra time? With our free Mobile Deposit, you can because you can deposit checks faster and easier from your mobile device.

Mortgage
Ready to purchase a home? Connect our first mortgage partner.

Online Banking
Manage your accounts from anywhere. Log in or enroll in online banking.

Phone or Phone Numbers
Call our office at (765) 962-2561 or view a list of important phone numbers for specific services.

PIN
Through this toll free number 1-866-985-2273, you can easily activate new debit or credit cards. The same number allows you the ability to change your PIN at any time.

Rates
Find out our latest loan and savings rates.

Routing or Routing Number or Routing and Transit
Our routing number is 274975660.

Savings
Learn more about our great saving options.

Savings Rates
Check out our current savings rates!

Shared Branching
Access your account through convenient locations across Indiana, nationwide – even in other countries!

Specials
Learn about our current specials and promotions. You can also opt-in to the Natco VIP text line to be among the first to learn of new products, enhancements and specials. Text NATCOCU to 866.497.8006.

You can also text KEYWORDS to 765.962.2561 to receive a full list by text.

By opting in to the Natco VIP list, you will be among the first members to learn of specials and new products!

Tip: Add 1.866.497.8006 as Natco VIP to your contact list.

Message and data rates may apply. Reply STOP to cancel at any time. See Mobile Terms of Service and Privacy Policy below.

Our main texting number is 765.962.251. The majority of text conversations with us will come from this number as it serves as our Member Services texting number. However, you may also receive texts from a few other numbers. These numbers are all associated to Natco Credit Union.

765.966.1108 – Lending

765.827.1541 – Solutions

866.497.8006 – Natco VIP (opt-in required)

800.871.8006 – Natco Information
Important information such as system and product upgrades, weather-related or unexpected closings, holiday closings and more will be sent using this number.

Message and data rates may apply. Reply STOP to cancel at any time to stop receiving text from a specific number or STOP ALL to stop all text communications with Natco. To enable texting messaging again, simply text START to each number you previously stopped.

See Mobile Terms of Service and Privacy Policy below.

Message and data rates may apply. Enrollment not required to be a member or apply for services. Messages are sent by auto dialer to this mobile number. Promotional texts may be sent as frequently as weekly. To cancel Text Notices at any time, just text “STOP” to 1.800.871.8006. After you text “STOP” to us, we will send you a message confirming you are unsubscribed. After this, you will no longer receive informational text notices from us.

Privacy Policy

Terms of Service