I’m not an Online Banking or Mobile Banking User, can I still use the Mobile Credit Card App?
Yes, there is no need to be an Online Banking user to use this service. If you’d like to enroll for online banking as well, please click here to enroll.
Can I use my Online Banking login credentials for Mobile Credit Card App?
No, you must complete the Mobile Credit Card App Registration process from your phone or other mobile device to create login credentials and set up security questions.
How much does this service cost?
There is currently no charge from the credit union associated with the service. However, there may be charges associated with data usage on your phone. Check with your wireless phone carrier for more information.
Is it secure?
Yes, the Mobile Credit Card App service utilizes best security practices such as HTTPS, 128-bit SSL encryption and site time-out when the session expires. In addition, no account data is ever stored on your phone. And in the event your phone is lost or stolen, the service can be immediately disabled by calling the number on the back of your card or by calling our dedicated Mobile Credit Card Support at( 844) 340-9318.
Which wireless carriers are supported?
We support all the popular US wireless phone carriers, including AT&T, Sprint, T-Mobile, and Verizon.
Do I need a data plan?
A data plan is typically needed when you want to use the app when Wi-Fi is not available. Please check with your wireless carrier for more information.
Which cards will I be able to see?
Any Natco REAL FREEDOM card where you are the primary or secondary cardholder.