FRIDAY, DECEMBER 23
We will be closing all offices today at 4:00 p.m.
FRIDAY, DECEMBER 23
All offices will open at 10:00 a.m. today.
THURSDAY, DECEMBER 22
Because of the impending winter storm, we want to give members access to their direct deposits early, if we received them in today’s file. As a courtesy, today, we will be posting all ACH credits dated through tomorrow that we receive. This gives members access to their funds early so they can make any purchases today for last-minute gifts and to prepare for the storm. Monitor your account balance and history in home banking and mobile banking. Even if our offices are closed tomorrow, we will post all ACH items that are received as per our normal posting schedule.
We are watching the winter storm heading for Indiana very closely. If there are any changes to our regularly scheduled hours, we will post the changes on our website and our Facebook page. We will also send a text message to members who have a valid mobile number on file with us.
If we close one or more of our branches and you have a question or an immediate need that cannot wait until we reopen, there are multiple ways you can contact us. The best ways are by texting 765.962.2561 or calling us at the same number and leaving a voicemail. Members could also send a secure message inside of home banking.
In the event all offices are closed, we will have a limited number of staff members monitoring these queues and responding as quickly as possible, providing power outages don’t prevent us from gaining access to our systems.
For your safety during this winter storm, we encourage you to use our electronic services to obtain account information instead of traveling to one of our offices. Mobile deposit allows you to deposit checks using your mobile device utilizing the camera and using our mobile app. Enrollment is required. Learn more here – https://www.natcocu.org/mobile-deposit/.
Stay safe and stay warm!