April Financial Literacy Month

Financial Literacy Month: Building Confidence, One Dollar at a Time

April is Financial Literacy Month, which means it’s time to focus on something that impacts all of us, every single day: how we manage our money.

The truth is that most people were never taught how to confidently handle finances. And the numbers tell that story.

What’s even more telling? About 1 in 3 Americans don’t have enough savings to cover a $400 emergency.

These numbers aren’t just statistics; they’re challenges that affect everyday decisions, from budgeting and saving to using credit and planning for the future.

Why Financial Literacy Matters

Financial literacy doesn’t mean you have to know everything about finances. It’s about feeling confident enough to make informed decisions.

It’s understanding:

  • How to build and stick to a budget
  • How credit works (and how to use it wisely)
  • The importance of saving—even in small amounts
  • How to protect yourself from fraud and scams

When you understand these basics, you’re not just managing money. You’re creating opportunities, reducing stress, and building a stronger future.

You Don’t Have to Figure It Out Alone

That’s where we come in.

We believe financial education should feel approachable, not overwhelming. Whether you’re opening your first account, paying off debt, or planning for what’s next, our team is here to answer your questions.

Follow Along This Month

To celebrate Financial Literacy Month, we’re breaking things down in a simple, easy-to-understand way across our social media channels.

Our experts will explain some financial terms and what they mean, why they matter, and how they apply to your everyday life.

Let’s Learn Together

Financial literacy is a journey—and it’s one that’s better when we take it together.

Follow us this month, ask questions, and join the conversation. Because when you feel confident about your finances, everything else gets a little bit easier.

Tim Frame, President and CEO

Tim Frame Named New President and CEO

We are pleased to share an important leadership update for Natco Credit Union.

Tim Frame has been hired as our next President and Chief Executive Officer, marking a significant and exciting transition for our organization. He will succeed Cindy Duke, who will retire after 39 years of dedicated service to Natco and the communities we are proud to serve.

Following a thoughtful and comprehensive search process, the Board of Directors’ decision reflects strong confidence in Natco’s foundation and a clear vision for our future.

“On behalf of the Board of Directors, we are proud to announce Tim as the next President and CEO of Natco Credit Union,” said Board Chair Mike Helms. “As we celebrate Cindy’s extraordinary 39 years of service, we are deeply grateful for the growth, innovation, and stability she has brought to our members and communities. Because of her leadership, Natco is strong and well-positioned for the future. Tim’s strategic vision, operational expertise, and commitment to community-based financial services make him the right leader to build on that foundation and guide Natco into its next chapter.”

Tim brings more than 20 years of executive leadership experience in the financial services industry. He has served as Chief Lending Officer and President and Chief Executive Officer of West End Bank, and most recently as Regional Market President at 3Rivers Federal Credit Union. Throughout his career, he has combined strategic vision with operational expertise to strengthen lending performance, support disciplined growth, and guide organizations through evolving market conditions. His leadership reflects a deep belief in the credit union philosophy and in financial services as a catalyst for long-term community impact.

Tim holds a Bachelor of Science in Business Administration and Management from Indiana University and is a graduate of the Stonier Graduate School of Banking. He has also completed advanced executive education through the American Bankers Association and the Central States Conference of Bankers Association, demonstrating his ongoing commitment to leadership development and industry excellence.

As Natco prepares for this transition, Cindy reflected on the strength of the organization and the team she has helped shape over nearly four decades.

“I am incredibly proud of what our team has built together over the past 39 years,” Cindy said. “Natco Credit Union’s strength has always been its people and its culture, and I am confident Tim will honor that foundation while bringing fresh perspective and leadership as the credit union moves forward.”

Tim shared his appreciation for the opportunity to serve Natco’s members and communities.

“I am honored and excited to join Natco Credit Union as its next President and CEO,” Tim said. “Natco is an invaluable local financial institution dedicated to empowering members and uplifting communities. Together, we will build upon this strong foundation, embrace new opportunities, and remain focused on delivering the highest level of service, convenience, and value to every member.”

Under Tim’s leadership, Natco Credit Union will continue advancing its mission to improve communities by serving people, one person at a time. His experience and forward-looking approach position our organization for sustained growth and continued impact in the years ahead.

machine removing pavement

New Addition Update

Read more
picture of laptop and gavel

2025 Annual Meeting

Our 2025 Annual Meeting will be held on Tuesday, February 24, 2026

Central Christian Church
4511 National Road West, Richmond

Seating available at 5:45 p.m.

Meeting begins at 6:00 p.m.

Only members listed first on the account will receive chances to win door prizes. Joint owners are not eligible. Must be present to win. A cupcake and a bottle of water will be provided.

father and son outdoors

Why Adding a Beneficiary to Your Account Matters

Why Adding a Beneficiary to Your Account Matters

Life is full of unexpected moments, and while it’s not always easy to think about the “what ifs,” planning ahead can make a big difference for the people you care about. One simple way to do that is by adding a beneficiary to your account.

What Is a Beneficiary?

A beneficiary is the person (or people) you choose to receive the funds in your account in the event of your passing. This can be a spouse, child, family member, or anyone you trust. Beneficiaries can be added to many types of accounts, including savings accounts, checking accounts, and certificates. If an account has a joint owner, the funds automatically belong to the surviving owner(s), and a beneficiary would only receive the funds if there is no joint owner on the account.

Why Is It Important?

Adding a beneficiary helps ensure your money goes directly to the people you intend, without unnecessary delays or complications.

Here’s why it matters:

  • Avoids probate: When you name a beneficiary, the money can be paid directly to them without going through a lengthy court process.
  • Faster access to funds: Your beneficiary can receive the funds more quickly when they may need them most.
  • Clear instructions: Naming a beneficiary removes uncertainty and helps prevent disputes or confusion among loved ones.
  • Peace of mind: You’ll know your wishes are documented and your loved ones are protected.

When Should You Review or Update Your Beneficiaries?

It’s a good idea to review your beneficiaries whenever you experience a major life change, such as:

  • Marriage or divorce
  • Birth or adoption of a child
  • Loss of a loved one
  • Changes in relationships or responsibilities

Even if nothing has changed, reviewing your beneficiary information every few years is a smart habit.

How Do I Add or Update a Beneficiary?

Adding or updating a beneficiary is usually quick and easy. Our team can help you review your accounts, answer questions, and make sure everything is set up the way you want.

A Small Step That Makes a Big Difference

Taking a few minutes to add or update a beneficiary is a simple step that can have a lasting impact. It’s one of the easiest ways to take care of your financial future and the people who matter most.

 

If you have questions or would like help reviewing your accounts, we’re always here to help.

credit cards

No Fee Balance Transfers

Skip the Fees and Keep More of Your Money

If high-interest credit card balances are making it harder to get ahead, a balance transfer can be a smart way to save money, especially when you don’t have to pay a transfer fee to do it.

Many credit cards charge a 3%–5% balance transfer fee just to move your debt. With our Simple and Rewards credit cards, there’s no balance transfer fee, helping you keep more of your money working toward paying down your balance.

 

What Is a Balance Transfer?

A balance transfer allows you to move debt from higher-interest credit cards to a card with a lower rate. While many cards charge a fee just to transfer your balance, we don’t — which means your savings start right away.


Why This Offer Stands Out

Between interest charges and transfer fees, credit card debt can grow quickly. This offer is designed to help you regain control without paying extra upfront.

With this offer, you can:

  • Take advantage of no balance transfer fee AND low APR
  • Reduce the amount you pay in interest
  • Focus more of each payment on paying down debt
  • Simplify finances by consolidating balances in one place

Whether you’re managing holiday expenses, unexpected costs, or lingering balances from higher-rate cards, avoiding a balance transfer fee can make a meaningful difference.


Get Started Today

Transferring a balance is simple, and our team is here to help every step of the way. If you’re ready to lower your interest rate — without paying a fee to do it — a Simple or Rewards credit card may be the right move. Learn more about our credit cards and apply today.

Construction at the Main Office

Construction at the Main Office: New Administrative Office Addition & Employee Parking at our Round Barn Road Office

We’re excited to announce that construction is now underway for a new administrative office addition, along with expanded employee parking. This project will help us better support our growing operations and continue providing high-quality service to our members.

As part of this project, we are also constructing a new entrance and drive designed to improve traffic flow. Once complete, this updated layout will help shorten wait times for members using the drive-up and ATM, making your visit faster and more convenient.

During the construction period, please be aware that traffic patterns around our main office will change. These changes will occur in stages as work progresses. For your safety and convenience, we kindly ask you follow the posted signs.

We appreciate your patience and cooperation as we make these improvements. Thank you for working with us through the transition—we look forward to sharing the finished results with you soon!

 

image of a man at a crossroad

Save By Consolidating Credit Card Debt

Here’s How One Member Saved Hundreds Each Month by Consolidating Credit Card Debt

At Natco, our mission is to help people live better lives — and sometimes that starts with consolidating overwhelmingly high-interest credit card debt. Recently, we worked with a member who was juggling several credit cards with balances that would have taken decades to pay off if they continued making only the minimum payments.

Before coming to us, they were paying $918 each month toward their credit card minimums. Even with that high monthly amount, the balances were barely shrinking because of interest.

After reviewing their situation, we were able to consolidate all their credit card balances into one loan with a new monthly payment of $667 for five years.
That means our member saves:

– $251 every month
– Countless years of payments
– AND thousands of dollars in interest

But the real impact becomes clear when you look at how long their credit cards would have taken to pay off on minimum payments alone:

  • Credit Card #1
    Balance: $11,394.62
    Minimum-payment timeline: 22 years
    Total amount paid: $28,992

  • Credit Card #2
    Balance: $3,711.14
    Minimum-payment timeline: 16 years
    Total amount paid: $11,502
  • Credit Card #3
    Balance: $4,931.17
    Minimum-payment timeline: 18 years
    Total amount paid: $14,474

  • Credit Card #4
    Balance: $10,637.74
    Minimum-payment timeline: 23 years
    Total amount paid: $32,136

This member would have spent nearly a lifetime making minimum payments — and paying far more in interest than they originally borrowed.

By consolidating her credit cards into a single loan:

  • They have one manageable monthly payment, instead of multiple due dates.
  • The monthly payment is lower than before — saving them $251 each month.
  • They will be debt-free in five years, instead of two decades or more.

This is exactly the kind of impact we strive to make for our members. When you’re overwhelmed by high-interest credit cards, you don’t have to navigate it alone. Sometimes, a single smart step can change everything.

If you’re feeling stuck, we’re here to help.

Let’s work together to find a solution that helps you save money, reduce stress, and move forward with confidence.

women wearing a santa hat and holding several gift bags

Installment Payment for Holiday Shopping

Spread the Cheer and Split the Payments: Smart Holiday Shopping with Installments

The holiday season is here, and with it comes the festive joy of giving. But it’s also a time when many of us face larger payments than usual for gifts, travel, or special outings. What if you could enjoy your holiday purchases now and manage payments on your own schedule? That’s exactly what our installment payment option is designed for.

What Are Installment Payments?

With your REAL FREEDOM credit card from Natco Credit Union, you have the option to convert eligible purchases into fixed monthly payments. In short, you’re taking a larger purchase and spreading the cost out over time. To qualify for installment payments:

  • The purchase must be over $100 and at a participating merchant.
  • You can choose a repayment term of 3, 6, 9, 12 or 18 months.
  • Your monthly payment is fixed—so you’ll know exactly how much you’ll owe each month.
  • The interest rate (APR) is transparent and shown in the mobile app or online.

Why Use Installment Payments for Holiday Shopping?

Here are a few reasons why this feature can make your holidays more enjoyable and less stressful:

  • Avoid a Big Lump Sum Payment: A holiday purchase—like a big gift, an appliance, or a celebratory outing—can hit your budget hard. Installment payments let you split that into manageable chunks.
  • Budgeting Made Easy: Since you’ll know your payment each month, it’s easier to plan and avoid surprise spikes in your credit card bill.
  • Stay in Control: Because the payment is fixed and transparent, you can see exactly how much you’re paying and when. No guess-work.
  • Flexibility to Use as Needed: Whether you’re picking up a standout gift, making a special purchase, or simply want to spread seasonal spending out, this gives you more options.

Things to Know Before You Choose

Installment payments are a great feature—but here are some important notes to ensure you use them wisely:

  • Your account must be in good standing to qualify.
  • You can have up to 10 active installment plans at a time.
  • Secured credit cards do not qualify for this option.
  • The transaction must be posted and you must set up the installment plan in the same billing cycle as the purchase.

Ready to get started?
Log in to the Natco Card Manager app and select Installment Payments to see which purchases qualify and learn how to turn them into fixed monthly payments. You can also view and manage your Installment Payments through Home Banking > Manage My Visa.

If you have any questions, we’re always here to help—making your season brighter and your finances smarter.

 

older lady holding a cellphone and smiling

Think Before You Click

You may have seen online quizzes on Facebook or other social media sites with prompts like “Which celebrity is your soulmate?” or “Find out your dream career!” They look harmless, but what you might not realize is that many of these seemingly innocent quizzes and games collect personal information and could be used for identity theft or fraud.

Here’s what you need to know:

  1. What’s really being collected

Even if a quiz only asks for your name or birthday, it can often access more than you think:

  • Your email address
  • Your friends list
  • Your location
  • Other personal details from your social media profile

Some of this information can be sold to third parties or used to target you with scams and phishing attempts.

  1. Why it matters for your finances

Cybercriminals can use this type of personal data to:

  • Guess passwords or security questions
  • Open accounts in your name
  • Target you with fake offers or investment scams

Even small details like your birthday or hometown can help someone impersonate you.

  1. How to stay safe
  • Think before you click. If a quiz asks for any kind of personal info, ask yourself if it’s really worth it.
  • Check privacy settings. Limit apps’ access to your social media profiles.
  • Don’t share sensitive info. Avoid giving your Social Security number, bank account info, or passwords online.
  • Use strong, unique passwords and enable multi-factor authentication on important accounts.
  1. When in doubt, skip it

Fun quizzes aren’t worth risking your identity. If it seems suspicious, or too good to be true, trust your instincts and skip it.

At Natco, we care about keeping your personal and financial information safe. Staying alert to online scams is one of the best ways to protect yourself and your family.