We are pleased to share an important leadership update for Natco Credit Union.

Tim Frame has been hired as our next President and Chief Executive Officer, marking a significant and exciting transition for our organization. He will succeed Cindy Duke, who will retire after 39 years of dedicated service to Natco and the communities we are proud to serve.

Following a thoughtful and comprehensive search process, the Board of Directors’ decision reflects strong confidence in Natco’s foundation and a clear vision for our future.

“On behalf of the Board of Directors, we are proud to announce Tim as the next President and CEO of Natco Credit Union,” said Board Chair Mike Helms. “As we celebrate Cindy’s extraordinary 39 years of service, we are deeply grateful for the growth, innovation, and stability she has brought to our members and communities. Because of her leadership, Natco is strong and well-positioned for the future. Tim’s strategic vision, operational expertise, and commitment to community-based financial services make him the right leader to build on that foundation and guide Natco into its next chapter.”

Tim brings more than 20 years of executive leadership experience in the financial services industry. He has served as Chief Lending Officer and President and Chief Executive Officer of West End Bank, and most recently as Regional Market President at 3Rivers Federal Credit Union. Throughout his career, he has combined strategic vision with operational expertise to strengthen lending performance, support disciplined growth, and guide organizations through evolving market conditions. His leadership reflects a deep belief in the credit union philosophy and in financial services as a catalyst for long-term community impact.

Tim holds a Bachelor of Science in Business Administration and Management from Indiana University and is a graduate of the Stonier Graduate School of Banking. He has also completed advanced executive education through the American Bankers Association and the Central States Conference of Bankers Association, demonstrating his ongoing commitment to leadership development and industry excellence.

As Natco prepares for this transition, Cindy reflected on the strength of the organization and the team she has helped shape over nearly four decades.

“I am incredibly proud of what our team has built together over the past 39 years,” Cindy said. “Natco Credit Union’s strength has always been its people and its culture, and I am confident Tim will honor that foundation while bringing fresh perspective and leadership as the credit union moves forward.”

Tim shared his appreciation for the opportunity to serve Natco’s members and communities.

“I am honored and excited to join Natco Credit Union as its next President and CEO,” Tim said. “Natco is an invaluable local financial institution dedicated to empowering members and uplifting communities. Together, we will build upon this strong foundation, embrace new opportunities, and remain focused on delivering the highest level of service, convenience, and value to every member.”

Under Tim’s leadership, Natco Credit Union will continue advancing its mission to improve communities by serving people, one person at a time. His experience and forward-looking approach position our organization for sustained growth and continued impact in the years ahead.