By Phone

Main: (765) 962-2561

East Main: (765) 966-1108

Connersville: (765) 827-1541

24/7 Loan Applications

(live assistance)

(866) 636-2701

After hours Lost/Stolen Card

Debit Card: 1-800-523-4175

Visa Card: 1-877-881-6018


PAL (Personal Access Line)

PAL is the most convenient way to make many of your financial transactions 24 hours a day. All you need is your account number and pin.

(765) 962-0954 or 1-800-669-5584

Mailing address

582 S. Round Barn Road

P.O. Box 817

Richmond, IN 47375



Natco@natcocu.org

Contact Us

Tell us what you think about our website, our products, our organization, or anything else that comes to mind. We welcome all of your comments and suggestions.


To request an address change, simply do one of the following:

  • Log into your account through Home Banking, click the 'Change Address' option and provide the requested information
  • Stop in one of our offices
  • Mail or fax in a note that includes your name, last four digits of your account number, old address, new address. Please also include email address, home phone, cell phone if possible. Your signature is required when making this request by mail or fax in order to help protect you from potential fraud.




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